The Block Club Chicago Podcast

Uber Wrongfully Charged Riders Downtown Congestion Fee For Months

Episode Summary

A review of Uber receipts showed the company has been routinely adding the $1.50 charge on Downtown rides outside of the surcharge’s time window. In response to a Block Club inquiry, an Uber spokesperson said the company had “mistakenly charged” the congestion fee on rides after 10 p.m. since early January, when the city expanded the Downtown congestion surcharge to weekends and reduced its cost by 25 cents

Episode Notes

A review of Uber receipts showed the company has been routinely adding the $1.50 charge on Downtown rides outside of the surcharge’s time window.

In response to a Block Club inquiry, an Uber spokesperson said the company had “mistakenly charged” the congestion fee on rides after 10 p.m. since early January, when the city expanded the Downtown congestion surcharge to weekends and reduced its cost by 25 cents

Host - Jon Hansen

Reporter - Mack Liederman